GPT-4
A collection of OpenAI blueprints designed to tackle intricate challenges, boasting advanced analytical abilities and a vast general knowledge base.
Rising Support Costs,
Declining Customer Satisfaction Impacting Your Bottom Line?
We engineer intelligent chatbots tailored to your industry, that not only resolve issues but predict and prevent them, transforming customer service into a profit centre
Unleash the Power of Tailored Automation - From Health Tips to Insurance Claims.
What We Do
What We Offer in AI Chatbot Solutions
Our proficient team of AI specialists accompanies you through every phase of your Generative AI journey with meticulous attention and practical skills.
Strategic Advice
Our in-house experts in virtual assistant creation examine your business obstacles and formulate a robust strategy for overcoming them through AI chatbots.
This includes establishing a strong use case, validating your concept, and offering actionable insights.
- Analysis of Business Case
- Expert Q&A Sessions
- Concept Demonstration
- Estimating ROI and Project Timeline
Choosing the Right Base Model
We assist you in picking an appropriate language model among a myriad of options, perfectly matching your chatbot needs. We have ready-to-go models that facilitate quick project initiation.
- Assessing Requirements
- Selection of Optimal Language Model
- Deciding on the Tech Stack
- Architectural Planning for Chatbot
Optimizing and Training Models
We adapt off-the-shelf Large Language Models (LLMs) to serve as the backbone of your AI chatbot project. Training can be conducted with your own data and complemented by external insights to maximize precision and efficiency.
- Core Model Fine-Tuning
- Personalized Customization
- Incorporating APIs
- Handling Data and its Governance
End-to-End Implementation
We oversee the entire lifecycle of AI-enabled chatbot development, crafting a market-ready conversational interface. Optionally, the solution can be integrated with your internal systems and enriched with predictive analytics and NLP capabilities.
- Model Verification
- Integrating with Existing Systems
- Advanced AI Features
- Compliance and Risk Mitigation
Ongoing Support
Our maintenance crew ensures that your chatbot functions at optimum levels, refines conversational dynamics, and facilitates the tool’s adaptation to new roles. We offer ongoing support post-launch to secure both user engagement and a significant ROI.
- Monitoring Chatbot Health
- Periodic Upkeep
- Performance Refinement
- Evolutionary Updates
Considering an AI Chatbot Initiative?
Leap ahead in your virtual assistant project by leveraging our specialized toolkit to cross the finish line.
Customer Success | Case studies
Statsports
Transforming Athletic Training Through Innovation
In an era where sports and technology are increasingly merging, our team was entrusted with creating a cutting-edge and holistic mobile application for Statsports.
HOW WE DO IT
Our Project Methodology
With a track record of more than 150 projects, our refined development methodology propels your project seamlessly through five crucial stages.
1
Exploration
- Evaluating Ideas
- Business Scrutiny
- Strategic Planning
2
Blueprint
- Concept Verification
- Structural Design
- Roadmap Formulation
3
Model Conditioning
- Selecting the Model
- Gathering Data
- Fine Adjustment
4
Development
- Implementing the Chatbot
- Quality Checks
- Performance Appraisal
5
Progression
- Sustaining the Chatbot
- Incorporating New Features
- Addressing New Business Scenarios
Craft a Customized Large Language Model Suited for Your Industry.
Use Cases for Custom AI Chatbots
Financial Service Industry
Healthcare Industry
Retail
Marketing
Telecom
Manufacturing
Pharmaceuticals
Financial Service Industry
Customer Handling and Call Center Optimization
Boost customer satisfaction while lowering operational costs through intelligent routing of customer inquiries to the appropriate channels.
A custom AI chatbot can handle initial customer queries and route them appropriately.
Customer Churn
Use transactional data and behavioral trends to forecast customer attrition and pinpoint early warning signs.
A custom chatbot could provide early alerts for at-risk customers.
Customer Acquisition
Strategically market banking products such as accounts and credit cards to significantly elevate the rate of gaining new customers.
A custom AI chatbot can engage potential customers, answer their queries, and facilitate the account opening process.
Customer Service and Retention
Use transactional data and behavioral trends to forecast customer attrition and pinpoint early warning signs.
Custom chatbots could provide interactive FAQs and troubleshooting to improve customer retention.
Debt Repayment
Employ predictive models to assess risks of early repayment and automate the categorization of documents relevant to debt management.
Custom chatbots could help customers understand their debt repayment options.
Behavioral Targeting
Deploy tailored messages or content at opportune moments, taking into account both individual and collective customer behavior patterns.
Custom chatbots can engage customers in real-time based on their behavior.
Healthcare Industry
Support Ticket Time to Resolution
Employ AI in ticket management systems to improve support efficiency.
A custom chatbot can be developed to handle initial support tickets, categorize them, and route them to the appropriate departments.
Read more
Predict Factors Contributing to Opioid Abuse
Utilize AI to identify potential risk factors for addiction, aiming to reduce treatment costs.
A custom chatbot could provide initial screening for potential abuse risks.
Read moreProviders
Utilize AI to structure vast amounts of unsorted data, including documents and images, to improve referrals.
A custom chatbot can facilitate the referral process by gathering preliminary patient information.
Read more
Payers
Address the universal issue of customer attrition through a robust AI solution.
Custom chatbots can be used to engage customers, providing personalized solutions and offers to reduce churn.
Read moreRetail
Pricing Optimization
Leverage AI models to dynamically set optimal prices for items, considering factors like seasonality, price elasticity, and real-time inputs. A custom chatbot can provide real-time pricing information to customers.
Marketing
Next Best Offer
Utilize machine learning to identify which customers are most likely to respond to current promotional offers,
thereby optimizing marketing spend. Custom chatbots can deliver these offers directly to the customers.
Read more
Smart Segmentation
AI-driven algorithms can dynamically segment customer bases using a diverse range of data, such as browsing behavior and past interactions.
Custom chatbots can interact with different customer segments in a personalized manner.
Read moreTelecom
Predictive Customer Support
AI models can analyze minimal initial data to quickly determine the most probable issues that a customer may be facing, enhancing support efficiency. Custom chatbots can provide the first line of support, identifying issues based on initial customer input.
Manufacturing
Predictive Maintenanc
Leverage AI-driven predictive maintenance to analyze various data points, forecasting which components need replacement before failure occurs. Custom chatbots can alert maintenance teams about the components that need attention.
Pharmaceuticals
Order Manager
Enable real-time oversight and impact assessment of global events on pharmaceutical operations. Custom chatbots can keep track of orders and provide real-time updates to the team.
Our Tech Stack
Our chatbot solutions are founded upon cutting-edge language models integrated with the latest algorithms for linguistic processing.
LLaMA
A foundational expansive language model, LLaMA is adept at generating text, initiating dialogues, abridging content, deciphering mathematical quandaries, and forecasting protein layouts.
PaLM 2
Google’s avant-garde comprehensive language blueprint shines in complex analytical chores, from code dissection to mathematical resolutions and multilingual translation.
Claude
A vast language model by Anthropic, Claude is designed as a virtual assistant that integrates seamlessly with business processes, capable of a wide range of conversational and text-processing tasks.
GPT-3
OpenAI’s set of models, known for their prowess in natural language processing tasks such as text generation, summarization, translation, and Q&A.
GPT-3.5
An improved set of OpenAI models, including the efficient Gpt-3.5-turbo, designed to generate text or code.
DALL.E
OpenAI’s DALL·E is known for generating realistic images based on textual prompts, with capabilities to modify and generate variations of user-provided images.
Whisper
An all-purpose speech recognition model by OpenAI, Whisper is adept at language identification, speech translation, and multilingual speech recognition
Embeddings
OpenAI’s numerical representations of linguistic units, capturing the semantic essence and relationships between them.
Moderation
Models designed to aid in content moderation, identifying and removing unsuitable or harmful content from online platforms.
Stable Diffusion
Known for generating detailed images from text prompts, also used for tasks like inpainting, outpainting, and text-guided image-to-image translations
Bard
Powered by LaMDA, Google’s Bard is a text-to-text generative AI chatbot, designed to produce human-like responses, making it adept at conversing with humans
Our AI Development Technology Stack
DL Frameworks
DL Frameworks
DL Frameworks
Image Classification Models
- VGG-16
- ResNet50
- Inceptionv3
- EfficientNet
Generative AI Models
- Generative Adversarial Networks
- Transformer models (GPT3, GPT 3.5 Turbo,LaMDA, Wu-Dao)
- Llama, Palm 2, GPT-4
Algorithms
- Supervised/ Unsupervised Learning
- Clustering
- Metric Learning
- Fewshot Learning
Neural Networks
- CNN, RNN
- Representation Learning
- Manifold Learning
- Variational Autoencoders
- Bayesian Network
- Autoregressive Networks
Certified Capability
Why Choose CliffAir for Custom Chatbot Development Service
Expert Multidisciplinary Team at Your Disposal
Rely on a harmonious blend of disciplined software engineers, data scientists, AI experts, and more. With options to hire dedicated AI experts and access data science resources on-demand, you get a powerhouse of knowledge and expertise tailored to meet your project needs.
Risk-Free Exploration and Proof-of-Concept
Begin your journey with our 4-week AI Exploration Program that allows you to understand AI’s impact on your business in a risk-free environment. Leverage our expertise to develop a proof-of-concept demonstrating the viability and potential ROI of your AI chatbot ideas before full-scale implementation.
Chatbots with Emotional Intelligence
Create chatbots that stand apart, with the integration of sentiment analysis to gauge and respond to customer emotions, ensuring interactions that are not just responsive but empathetically aligned to user sentiments, fostering positive and understanding engagements.
Multilingual Support and Seamless Cross-Platform Presence
Offer your users an enhanced experience with chatbots leveraging AI and NLP for context-aware, multilingual support enhancing response precision across multiple channels, promising a user-friendly and inclusive environment.
Speech Recognition for Human-Like Interactions
Step into the future with chatbots that integrate speech recognition to simulate human interactions, transcending traditional chatbot engagements and offering a service that is as close to human interaction as it can get, ensuring an inclusive and responsive user environment.
Resolve, Predict, Prevent—Activate Tailored AI Chatbot Solutions Today! Contact Us
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